Noise Complaints

'Plane Sense' for Noise Complaints

Why Complain if Nobody Seems to be Listening?

There's no reason to put up with harmful and disruptive airplane noise or fumes without speaking up about it.  Click the button below to go to the County's website, or take a moment to hear our perspective on how to be smart about filing complaints.  

Noise and Odor Complaints are helpful.  The County reviews  complaint statistics every month and the FAA evaluates complaint records before they even consider a noise reduction program.  It is County policy that voluntary curfew violators are informed about complaints. 
  
Part of the problem is that many have given up on complaints after finding they didn't produce a quick fix.  And it's true that you can't expect much in the way of a response or immediate impact.

What matters most is the number of households lodging complaints each month from each town.  Just one or two complaints makes a real difference.  Once you register one complaint, the system saves your information making future complaints quick work.  You can complain at whatever time works for you, even days after an incident.  And you can actually track flights over your home at any time of any day.

Some residents have made it their mission to reflect their anguish and that of their neighbors by registering a larger number of complaints -- dozens or even hundreds per month.  This helps make the statistics more reflective of the true scope of people's distress.  If you are willing to register a larger number of complaints, Contact Us, and we can help you make the process as time-efficient as possible.

Two final remarks:  
  1. Know that the Coalition is considering ways to make the complaint system more impactful, and your ideas are welcome.  
  2. We encourage you to complete our Noise Complaint System Feedback Poll after you do a couple.  The County has a group working on optimizing the system and has invited us to provide feedback.
Now get out there and make some noise -- of your own!
I Want to Complain
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